Colorado Sales License Practice Test

Question: 1 / 400

What action is classified as a deceptive trade practice?

Offering basic maintenance services

Free delivery of purchased vehicles

Bait and switch techniques

Bait and switch techniques are classified as deceptive trade practices because they involve advertising a product at a low price to attract customers, only to then convince them to purchase a different, usually more expensive product, claiming that the advertised item is no longer available. This practice is misleading as it lures consumers into a store with the promise of a favorable deal, which is not genuinely available, ultimately resulting in a manipulation of consumer expectations and choices.

In contrast, offering basic maintenance services, providing warranties on all vehicles, and free delivery of purchased vehicles do not inherently involve deceptive or misleading tactics. These actions can be seen as standard business practices aimed at enhancing customer satisfaction and trust, rather than attempting to mislead or swindle consumers.

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Providing warranties on all vehicles

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